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Local Reviews
for Highlands Ranch, CO
Our Reviews by City
Professional Service!
Laura - Highlands Ranch, CO 80129
Trevor and Mike arrived on time, were very professional, and were willing to add on an extra job that I had not originally requested.
fast and friendly. nice job
Richard - Highlands Ranch, CO 80129
i will definetly call southside again. great service.
Response from Southside Plumbing, INC:
Thank you so much for choosing Southside and for taking the time to leave us a review. We're glad to hear you were happy with our services and hope you call us again if a need arises!
Excellent Service and Work!
David - Highlands Ranch, CO 80130
We had a situation where we were leaving town the next day. Since we got 3 1/2 inches of steady rain in the past 24 hours, we figured we'd better check the basement. We did, and noted a puddle of water on the floor, along with wetness between the back side of the ABS piping and the insulation. Thus, we called Southside Plumbing (whom we've used before). They were able to get out the same day. Long story short, the 18 year old ABS piping had developed a hairline crack in it, and the heavy rains revealed it. We had the entire run of this piping replaced, all the way down to the sump pump connector, with PVC piping. Southside did an outstanding job and we left a lot more comfortable leaving town and knowing that we had a permanent long term solution in place.
Response from Southside Plumbing, INC:
Thank you for being a loyal customer! Southside understands that plumbing issues can be urgent and need to be addressed as quickly as possible. We are so glad Trevor was able to assess your needs and get them resolved quickly so you could head out of town with peace of mind. We're always here to help, and thank you for trusting us with your plumbing needs.
Excellent Service! Great communication!
Ana - Highlands Ranch, CO 80126
Great customer service, awesome communication skills. We got all the information to make a good decision. Thank you!
Response from Southside Plumbing, INC:
We wanted to take a moment to personally thank you for leaving us such a glowing review! It's always a pleasure to hear that our hard work is paying off and that our customers are happy with the service they received. If you ever run into anther plumbing issue, we hope you will chose Southside Plumbing once again.
Great service
Ricky - Highlands Ranch, CO 80129
Mark was polite, professional and efficient
Response from Southside Plumbing, INC:
Thank you so much for choosing Southside Plumbing and for taking the time to leave us a review. We're thrilled to hear that you were happy with the services Mark provided. We are grateful to you!
Backflow replacement
Tom - Highlands Ranch, CO 80129
While I thought the replacement material/labor work was a bit pricey (and that the company does need to make money), I did appreciate Trevor laying out the material costs as being a key component, in addition to labor. I realize that bidding plumbing jobs that may have latent conditions is difficult, however I would think giving a ballpark estimate (particularly for this type of replacement) prior to showing up for the job might be a reasonable request. Thank you; we continue to appreciate your service.
Response from Southside Plumbing, INC:
Thank you for your positive and very honest review. You have been loyal customers, so we really take your words to heart. We want to make sure you get the right diagnosis to make sure you are well taken care of. And on a side note--seeing you again brightens our day!
Truly Excellent Service
Brian - Highlands Ranch, CO 80126
Multiple times we have used Southside for our plumbing needs - tremendous quality service. Recommend them 100% plus!
Response from Southside Plumbing, INC:
We just wanted to take a moment to thank you for leaving us such a lovely review. It is loyal customers like you who make our day brighter!
Prompt, professional and conscientious
Cathy - Highlands Ranch, CO 80126
Response from Southside Plumbing, INC:
We're stoked that you had a great experience with our team! With all of the rain we've been getting, hopefully that new sump pump puts you at ease. If you ever need plumbing services again, we're always here to help!
Great Service!
Lisa - Highlands Ranch, CO 80126
Great price for the repair! I will definitely use Southside from now on for any plumbing repairs.
Response from Southside Plumbing, INC:
Thank you for calling Southside! Please don't hesitate to give us a call if you need help in the future. We appreciate you so much!
Mark F.
Install the new sump pump in the basement and added on new discharge piping with check valve. Also made repair on burst pipe to the backflow preventer.p
Chris H.
Plumbing Repair near Lark Sparrow Trail. Upon receiving a call from the client concerning their detached hose bib caused by excessively high water pressure, I promptly arrived at their location. Upon arrival, I confirmed that the client had already shut off the water supply as a precautionary measure. To address the issue, I focused on adjusting the water pressure to a more suitable level that would cater to their requirements. Once the water pressure was regulated, I skillfully reattached the hose bib to the exterior of their home, ensuring a secure and functional connection.
Chris H.
Tankless Water Heater Installation near Roadrunner St. I arrived at the residence to set up their brand-new Rinnai Tankless water heater. I efficiently discarded their old water heater and proceeded with the meticulous installation of the new system, ensuring a thorough inspection of each component to guarantee top-notch quality. The new unit has been successfully installed following the manufacturer's guidelines and is currently functioning flawlessly, providing ample hot water to meet the household's requirements.
Chris H.
Water Heater Replacement Service near Skyreach Way. Upon receiving a service call regarding a non-functional water heater from the client, I promptly proceeded to the residence to assess the system. Upon inspection, it became evident that the water heater had reached the end of its lifespan and was no longer able to heat water efficiently. To restore hot water availability, I skillfully replaced the old water heater with a new, high-performance unit, ensuring the client's comfort and satisfaction.
Chris H.
Plumbing Repair near S Clyde Cir. In response to a service call concerning a leaking hose bib, I promptly arrived at the residence. After conducting a thorough investigation, I discovered that the leak was due to a faulty seal within the hose bib. To resolve the issue, I expertly replaced the seal, effectively stopping the leakage and providing a reliable solution for the client.
Trevor T.
Customer had a failed sump pump that needed replacement, a toilet that was running, and a shower slowly draining. We replaced her sump pump and resealed the pit which was used with her radon system as well. We did a rebuild on her toilet tank. We also cleaned out her shower drain standpipe and pulled out a partial blockage.
Kyle T.
Southside Plumbing came out today to look at a sump pump that was making a weird noise. We tested the pump out and it appears to be operating normal, however we believe that the check valve is creating a pulsating thumping noise as it closes. Advised the homeowner that a new check valve should prevent the noise from pulsating, but a single thump is normal to hear as the check valve closes. We also advised the homeowner we have no way of knowing how long the existing pump will continue to last. The only way to ensure the longevity of the pump is to replace it.
Mark F.
Cleaned out floor drain in the bar area. Attempted to clear out urinal with uric acid and drain cleaning. Did not charge him for the urinal cleaning. Looking at options of either cleaning out that you’re not from the backside or installing a new urinal
Chris H.
I came out to see water damage all around the basement window well. The carpet, subfloor, drywall, and baseboards were wet from a flood and storm water. When I arrived, the sump pit had been installed under the screwed subfloor and wasn’t plugged in. The pit was full in the crawlspace. I plugged in the sump pump and it started to evacuate the water. Once the water level was low enough to see the perimeter drain pipe, it was obvious to see water draining into the pit. The pit is very dirty with all sorts of debris and could make it difficult for the pump to run as it should. The water doesn’t stop running and the pump, since I plugged it in, is going off every few minutes. The homeowner didn’t and doesn’t keep the pump plugged in all the time. It is hard to say that the house wouldn’t have flooded if the pump was plugged in but it sure would have been a good possibility. I would recommend cleaning out all the debris from the pit, replacing the pump to a more reliable pump, fixing the
Kyle T.
Came out to look at a problem with a garbage disposal. The garbage disposal is still in good working order, the issue was caused by noodles clogging up the drain. Southside Plumbing cleared the noodles out of the disposal arm, baffle tea, and P-trap as needed. The drain is now back to a full flow.
Kyle T.
Southside Plumbing examined a leak on the check valve for the sump pump. Check valve has a leak on the lower side only when the pump is running. Southside Plumbing repaired the leak and tested the sump pump after repairs. Client also has a kitchen faucet that has seized up and is no longer rotating properly. Southside Plumbing attempted to disassemble the faucet to try and lubricate the spout. The faucet is a little bit older and unfortunately a lot of the pieces have calcified onto it. We were unable to get anything off of the faucet besides the handle. It’s recommended to install a new faucet that will swivel properly.
Kyle T.
Southside examined a 2 year old sump pump that the float is sticking on. The pump was pulled out and the float appears to be in good working order. The pump is a Zoeller and may be under warranty. We are holding off on a new pump for now.
Chris H.
Water Heater Repair near E Lyndenwood Cir. Upon reaching the residence, my objective was to address the client's water heater issue. Through a thorough inspection of the system, it became evident that the water heater had suffered extensive rusting, rendering it beyond repair. In light of this finding, I advised the client to opt for a replacement and promptly scheduled them for water heater replacement services.
Chris H.
Water Heater Installation near Braewood Ave. Upon reaching the client's residence, my objective was to replace their outdated water heater with a newer and more efficient model, capable of effectively heating the water in their home. I proceeded by carefully removing the old unit from the premises and proceeded with the meticulous installation of the new system. During the installation process, I diligently inspected each component to ensure impeccable quality and performance. I am delighted to report that the new water heater is operating smoothly, efficiently meeting the client's needs for hot water.
Chris H.
Plumbing Repair near Aftonwood St. Upon receiving a call from the client regarding a broken handle on their hose bib, I promptly proceeded to the residence. To ensure safety and prevent further water leakage, I diligently shut off the water at the main line. With precision and caution, I carefully removed the damaged hose bib and skillfully installed a new one, providing the client with a dependable and long-lasting solution.
Chris H.
Water Softener System Replacement near Ramblestone St. Upon reaching the client's residence, I embarked on the task of replacing their outdated water softener system with a more dependable solution, aimed at reducing the hardness of their water supply. With utmost care, I dismantled the old system and proceeded to meticulously install the new water softener system. Each component was carefully inspected to ensure top-notch quality and performance. I am pleased to report that the installation of the new system was executed successfully, and it is now effectively removing minerals from the client's water supply, providing them with improved water quality.
Chris H.
Water Heater Replacement Service near Bellmore Ln. Upon receiving a service call regarding a non-functional water heater from the client, I promptly proceeded to the residence to assess the system. Upon inspection, it became evident that the unit was irreparable and necessitated replacement. After obtaining the new tankless water heater, I returned to the residence and skillfully carried out the installation, ensuring the client's access to an upgraded and fully functional water heating system.
Chris H.
Plumbing Repair near W Sage Sparrow Cir. In response to a service call concerning a leaking hose bib, I promptly arrived at the residence. Following a thorough investigation, I determined that the source of the leak was attributed to the hose bib's extensive wear and tear accumulated over the years. To rectify the situation, I skillfully replaced the hose bib, effectively resolving the issue for the client.
Chris H.
I arrived to see water was spraying out of the existing check valve on the sump pump. The drain pipe was not connected to the check valve with enough pipe. When the pump turned off and on it shook the pipe out of the valve. I replaced the valve and made sure there was enough pipe seated in the check valve. I tested the pump and there is no longer and water spraying out.
Trevor T.
Replace sump pump discharge line with new pvc piping, and added on new check valve.
Mark F.
New toilet flapper in upstairs bathroom. Recommend new toilets
Trevor T.
Install the new Bradford White Model #RG250T6N water heater. Added on a new shut off valve, gas line, flex connectors, and a new expansion tank to meet code requirements.
Kyle T.
Customer had a sprinkler valve that would not quit dripping inside the house. Southside Plumbing went to replace the valve with a new ball valve shutoff. When trying to use the number to main valve, we discovered that the number two main valve has failed. The main valve was replaced at the same time as the sprinkler valve.
Chris H.
Water Heater Installation near E Kingston Ave. Arrived at the client’s home for a new water heater install. I removed the old unit from the home and carefully installed the new water heater as per the manufacturer’s instructions. I tested the system to ensure function and it is working well to quickly heat the water in the home.
Chris H.
Plumbing Repair near Burgundy Pl. The resident called with backflow issues, so I quickly arrived to resolve the problem. I discovered the location of the backflow issue and installed a new anti-siphon backflow preventer to ensure the problem does not continue to occur. The customer was grateful for the quick assistance.