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Local Reviews
for Highlands Ranch, CO
Our Reviews by City
Trevor Tuggle Excellent Service
Margo - Highlands Ranch, CO 80129
I couldn't be more pleased than I am with Trevor Tuggle. You definitely have a superior plumber on your staff. A relative told me she's used your business' many times & had numerous plumbers, but recommended Trevor for my needs. I'm also pleased with your business, quality of customer service on telephone, and follow-up. I have nothing to compare your rates to--my 3 stars are only because of my budget. But I pay willingly.
Great Job!
Christopher - Highlands Ranch, CO 80126
He did a great job of HOPEFULLY finding the source of our leak. Hopefully everything dries up and we can get things fixed without needing to call you back. If we do need to, we will definitely call Mark back.
These guys are great!
Brian - Highlands Ranch, CO 80129
I've needed Southside three times in the past two years...for a new water heater (they had the best price), a new shut off valve for my sprinklers, and most recently to fix a phantom noise in one of my toilets. After nearly three hours of troubleshooting, Kyle was able to find a small plastic/ceramic thing was stuck in the water line and remove it. Problem solved. Would use these guys again in a heartbeat.
Great Service!
Ken - Highlands Ranch, CO 80130
Great communication and fast service. Very well professional!
Excellent Service!!
Chris - Highlands Ranch, CO 80126
Chris arrived soon after I made an emergency call to fix a leak at the main valve in the basement. Fortunately he was able to stop it, as it’s an older valve and very risky to tighten. And I don’t have an ark. I appreciate his quick response!
Trevor is best
Jonah - Highlands Ranch, CO 80126
Just moved into a new house. Had a honey-do list of problems and a new kitchen sink to install. Trevor was incredibly kind and knowledgeable. Gave me a clear understanding of the work to be preformed and line item pricing. He was very detail oriented and even stayed late to ensure everything was buttoned up nicely. Dude is a rockstar and a really good plumber.
A-1 satisfied with Southside Plumbing
Margo - Highlands Ranch, CO 80129
Trevor was wonderful. Had no work for him today but he spent time helping me understand how to choose what I'm looking for. Made lots of notes & will purchase this week, then schedule appt. for installation. If anything changes making it necessary to wait another week or 2, I shall call right away.
Response from Southside Plumbing, INC:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Excellent service, Trevor. We appreciate your help.
Tom - Highlands Ranch, CO 80129
Great work!
James - Highlands Ranch, CO 80129
As always, Trevor is professional, on time and does a great job!
Excellent service!
Dave - Highlands Ranch, CO 80130
Great service as always!
Excellent service
Jeff - Highlands Ranch, CO 80129
Was very helpful did great work for us and went above and beyond with helping us fix the leak in the bathroom.
Excellent Service
Ronnie - Highlands Ranch, CO 80126
I am very pleased with the result. I know that there is something that I still need to monitor within a few weeks, but overall I am very satisfied with the results. Chris gave me advice and pointers about the water pressure and the water softener, which could be another reason of low water pressure as my water softener is already about 16 years old.
Excellent Service
Honora - Highlands Ranch, CO 80129
Response from Southside Plumbing, INC:
Thanks for the 5 Star review!
Excellent service!
Lev - Highlands Ranch, CO 80129
Response from Southside Plumbing, INC:
Thanks for using Southside!
Dedicated technicians!
Michael P - Highlands Ranch, CO 80126
Kyle and Michael did a great job fixing our leaking toilet and also went above and beyond to troubleshoot another problem that we have been having. Because of their dedication and great customer service we will be using them over the company we have been using previously.
Response from Southside Plumbing, INC:
Yay! So happy to hear about your experience with Mike and Kyle. They are great professional guys who always do their best to exceed customer expectations. We will let them know of your glowing review. Thanks so much for trusting Southside when a plumbing need arose!
Excellent service
Gail - Highlands Ranch, CO 80130
Knows his stuff!!
Response from Southside Plumbing, INC:
We appreciate the amazing 5 stars!
Excellent Service!
Laura - Highlands Ranch, CO 80129
Chris and Michael provided me with good explanations and recommendations.
Response from Southside Plumbing, INC:
Glad to hear you got what you needed from Chris and Mike! They appreciate you taking the time to leave a review...as does Southside!
Great job!
Jon - Highlands Ranch, CO 80126
Chris did a great job on our project. He was helpful, patient and explained everything well. Thanks a bunch!
Response from Southside Plumbing, INC:
Hello and thank you for taking the time to recognize Chris. We are happy to hear you had a great experience and are honored you chose Southside!
Exceeded expectations!
Denis - Highlands Ranch, CO 80126
The new valve looks fabulous, very clean install!
Response from Southside Plumbing, INC:
?? So glad the result was fabulous! Thanks for trusting Southside!
Excellent experience
Diana - Highlands Ranch, CO 80126
Chris addressed all my concerns and then some. Very informative and gave me all my options as well as proper maintenance for all my plumbing. Highly recommend!
Response from Southside Plumbing, INC:
Southside is so happy to hear we met your needs. Thanks for giving Chris a shout-out: he is definitely knowledgeable!
Great service
Mitch - Highlands Ranch, CO 80126
Chris has been here before and is personable and honest
Response from Southside Plumbing, INC:
Thanks so much for being a loyal customer! We will let Chris know you had a great experience.
Great Service, Responsiveness and Price!
Rich - Highlands Ranch, CO 80129
Kyle and Mike from Southside Plumbing did a great job of installing our replacement tankless water heater. Southside was very responsive and got our work scheduled within a few days of my calling them. The price was thousands of dollars cheaper than the other company gave us. We are very happy with our new water heater and highly recommend Southside Plunbing!
Response from Southside Plumbing, INC:
You got a great team! Mike and Kyle are wonderful and we will let them know you said so. We at Southside really appreciate you taking the time to let us know about your experience. We hope you have a great day!
Excellent Service!!!
Michael - Highlands Ranch, CO 80126
Quick efficient! Listens to the customer and goes above and beyond for a customer satisfaction.
Response from Southside Plumbing, INC:
So glad to hear we met the mark! Thanks for the great review.
Great work and trust worthy
Lorie look - Highlands Ranch, CO 80126
Very trustworthy and very good worker. His helper is also trustworthy. Good work Thank you Chris
Response from Southside Plumbing, INC:
Thank you for taking the time to leave such a positive review for our plumbing service! We're glad to hear you were satisfied with our work.
Plumbing Issue
Mitch - Highlands Ranch, CO 80126
Issued Resolved
Response from Southside Plumbing, INC:
Thanks for the 5-star review! Southside appreciates your business.
Trevor T.
Removed and replaced kitchen sink faucet with a new owner supplied faucet. Removed garbage disposal. Installed new basket strainer and hooked up to existing drainage under sink.
Mark F.
A investigation fee is applied to find source of water leak. - went to the unit upstairs and found that the floor drain was overflowing due to a filter that was fully clogged. - Took out filter, owner is going to check if the water continues to leak.
Mark F.
Basement toilet is cracked, allowing sewer, gas to come into the basement. Owner says they are going to purchase a toilet and we can come install it later. No service charge. # nr
Chris H.
The leak is in the wall by the mixing valve. The bad pipe will be cut out and a new section of pipe will be installed.
Chris H.
Customer had no hot water in the 2nd floor hall bath shower. I rebuilt the Kohler Shower valve to fix the problem of no hot water. The shower rough in valve was very corroded. It was mildly pitted but seems workable. After cleaning the valve and replacing the cartridge, everything worked as it should. If the valve doesn’t completely shut off within the year, I would recommend replacing the shower valve. We can take 1/2 of this job off of the future new valve install.
Chris H.
Customer was putting in tank bowl cleaners in the toilet. This voids warranty (from the manufacturer) and should not be used. It deteriorates the parts sooner than they should. There are other in-bowl cleaners that can be used. I rebuilt the tank and all is working as it should.
Chris H.
I came to look at a couple of concerns in the kitchen. The hand sink faucet, hot side doesn’t turn on. The faucet body is broken and corroded. The cartridge and handle are stripped. This faucet can’t be repaired and needs to be replaced. I attached a video that shows the middle drain in the 3 compartment sink. The handle that controls the stopper is bent and doesn’t work as it is intended. The packing, around the handle, has deteriorated to the point of no return. The stopper has also been bent. It would be my recommendation to replace the drain. See pics and estimates for work. The hand washing sink will be pulled off the wall to remove the existing faucet and install the new faucet. All new piping and supplies for the faucet and drain trap are included. The sink will be remounted on the wall and tested for proper working order and for leaks. I found the existing wall mounting bracket was falling off the wall. I remounted and secured the bracket on the wall before remounting the sink
Wes G.
Floor drain by water heater was backed up and caused water to go into kitchen below. After cleaning out floor sink, discovered that the strainer In floor sink was clogged and not allowing drainage. Cleaned out strainer and floor sink and it was draining great. Ran all fixtures in bathroom and everything else was also draining fine. Left strainer in for drain out per home owners request. Tested home pressure and 75 psi.
Wes G.
Southside came out for a noise associated with water heater. When heater would kick on there was a vibration the air outtake Line. There was a PEX water line that was on that pipe that was causing additional vibrations and noise. Was able to turn the shark bite tee so the water line was not against the exhaust pipe.
Mark F.
A investigation fee is applied to find source of water leak. - Bathroom tub looked ok. - Found a leak in the upstairs hallway, bathroom toilet. - Leaking out of flex connector. -no other cracks or defects found on the toilet. -(change out flex connector on toilet). -( put in new seal in toilet tank)
Kyle T.
Southside Plumbing was out today to look at a toilet making odd noises. The client had recently replaced fill valve as well as the flex connector. Afterwards, the piping in the walls near the toilet was making a loud sound. After replacing the shut off valve supplying the toilet, the main valves and the pressure regulator were checked and found to be in good working order. At this point it was realized that the pressure filling into the toilet was extremely low and there was most likely some thing obstructing the line. Southside Plumbing was able to remove the piece of debris from where the toilet stop connects to the waterline. After removing the debris and reconnecting the lines, the toilet has adequate pressure and the noise has subsided.
Trevor T.
Inspected Moen flo and ran a healthy home check with homeowner. Identified leak as normal operation of humidifier.
Chris H.
Customer will call us when they want to schedule work.
Wes G.
Southside plumbing replaced 1” sprinkler valve that was leaking and installed a new PRV(pressure regulating/reducing valve). Set home pressure to approximately 75psi.
Trevor T.
Replaced kitchen sink and valves. Replaced ptrap on (2) sinks in upstairs guest bath and (1) sink in downstairs bath.
Trevor T.
Temporarily repaired popup to hold water for now. Will return with replacement parts Wednesday or Thursday. Replaced gaskets for 3 comp sink stoppers.
Mark F.
Lit Pilot light, and gave options on water heater, versus repair. # nr
Trevor T.
Southside plumbing replaced 5 emergency shutoff valves; 3 under the kitchen sink and 2 under the hall sink In laundry area. Also replaced kitchen faucet, and faucet in hall sink laundry area. Southside plumbing also added a new hose bib In the garage, and tied in water line from mechanical room adjacent to garage. All Southside plumbing provided parts and labor will carry a one year warranty from 11/8/23.
Kyle T.
Southside Plumbing was out today to look at a toilet that was previously worked on. The fill mechanism inside the toilet tank was audibly leaking through a little bit. Southside Plumbing replace the part with another new part and experienced the same result. The pressure inside the home was then checked and the pressure was 105 PSI. The normal pressure inside the home is right around 70 psi and the pressure is at 150% of what it should be. The high pressure is causing the fill mechanism in the toilet to leak through.
Trevor T.
Discussed options for kitchen sink replacement and provided an estimate.
Wes G.
Southside plumbing cleared out drain line going from disposal to main line. There was a blockage at the tee that was causing a backup into right sink compartment. Disposal worked great. Put plumbing back together and tested for leaks.
Kyle T.
Southside Plumbing rebuilt 2 toilets that were experiencing problems with continual running. All of the internal parts were replaced on the toilets. While replacing the internal, the shutoff valves were replaced also.
Wes G.
Southside plumbing tested shower for leaks and determined that the issue was no caulking around shower handle and trim. As soon as water was present on trim it began to leak. After approximately 20 minutes of running the water, determined the issues was not the valve or the drain. Southside plumbing caulked the shower trim with clear caulking.
Chris H.
Tankless Water Heater Installation: Upon request from a homeowner seeking to upgrade their water heating system to a tankless model, we efficiently installed the new unit. We assessed the ideal placement, removed the old water heater, installed the tankless unit securely, connected gas and water lines, ensured proper ventilation, and calibrated the settings to the homeowner's preference. We also provided a brief orientation on operation and maintenance, leaving the homeowner with an energy-efficient, on-demand hot water solution.
Chris H.
Gas Line Repairs: One of our clients reached out to us, deeply concerned about a gas line issue characterized by a noticeable leak. In response, I promptly arrived at the scene to assess the situation. My thorough inspection allowed me to pinpoint the exact source of the gas leak, ensuring the safety of the client and the property. Once the source of the problem was identified, I proceeded to take the utmost precautions. This included carefully isolating the affected section of the gas line to prevent any further risks or hazards. I then proceeded to conduct comprehensive repairs, which involved the meticulous replacement of the damaged section of the gas line. I made sure to utilize secure connections, which adhere to the highest safety standards, ultimately restoring the gas line to a condition where it could function reliably and safely.