Great service as usual. Had a several small plumbing problems that need attention. Kyle was friendly and kept us will aware of what he was doing and tolerated in my looking over his shoulder.
Prompt response from Southside plumbing when I stumbled onto a leaky pipe - Chris did a great job and explained everything to me start to finish. Great service from a local HR company!
Trevor was great help, and was very quick to replace a sump pump in my basement that had failed, causing my basement to begin flooding. Thanks to him getting here quick and knowing what to do, the pump was fixed before the water had damaged anything!
Southside Plumbing is the BEST. Trevor came to our rescue with an emergency leak in the basement. With his knowledge and years of expertise, he knew immediately how to take care of the problem. He gave us options with estimates prior to proceeding on any work. We couldn't be happier with the very reasonable pricing, the clear explanation of the problem and solutions, and the final outcome. Thank you, Trevor!
Second time to utilize Southside Plumbing and have been thoroughly impressed both times. First time was to install a shop sink in our mechanical room. Second time was for a preventative maintenance for our 2+ year old tankless water heater (Navien). Plus, after discussing valve control issues for our two humidifier system supply lines, two needle valves were added to improve flow rate control. Excellent communications throughout. Superb results. Fair pricing. Recommend without hesitation.
Southside customer service was prompt, courteous and efficient. The technician they sent, Trevor, called ahead, showed up when promised, was very polite, personable and efficient as well. He looked at the problem, quoted the work and immediately started working. He was respectful of our house and time. The work was performed expertly and quickly. He asked me to review the work with him to make sure it was what we expected.I would recommend Southside Plumbing and their technician, Trevor, to any friends and family. Thanks!
I had 2 toilets replaced by Kyle & Michael and was very pleased with their work and professionalism. Based on this very positive experience, I wouldn't hesitate using Southside Plumbing again.
Mark and Mike are professional and very knowledgeable, and they really helped me out in a dire situation. It was the second time I've used Southside Plumbing for emergency situations and both times, they provided excellent service and repairs. These are my go to guys when I have plumbing issues. It's a solid local company that I feel I can trust. Thanks again, guys, and beautiful work in my kitchen yesterday!
Excellent Service! Mark came out right away when we called with an emergency and capped our broken pipes. The next morning Chris finished the job. Highly, highly recommend. Honest, very knowledgeable and great customer service.
Trevor was wonderful. Talked me through everything explaining what needed to be done and what definitely did not need doing. Came out and performed necessary work quickly, efficiently, and with high quality while being extremely punctual and friendly the entire time. Would definitely recommend him to anyone.
I highly recommend Southside Plumbing. Trevor and Michael worked on our project. They replaced an old drum trap and installed a P trap in our upstairs bathtub in our 1952 house. The quality of work is top notch. Trevor is incredibly kind, professional and knowledgeable. He responded with an estimate promptly and was able to work us in very quickly. Again, the quality of work is excellent and for me the small intangible that I take away from my experience is how the guys cleaned up after completion. There was no follow up cleaning for us to do, which is hard to find with so many contractors today and we’re fussy.Please call them for your next project, you won’t be disappointed!
I had a water leak in the basement. I called Southside Plumbing and they were able to get to my house today, diagnose the issue and fix it! I have used them before and they are terrific. Always on time and polite. Thank you Les for all of your hard work today!
The technician Mark was very informative. I watched him scope my main drain and he commented throughout. He answered all my questions and gave me information for the future. He did a great job!
Kyle did a great job installing our new bar sink and bathroom faucets. He came right on time, got the faucets installed very efficiently and professionally. No drama or wasted effort. Another good experience with Southside Plumbing!
Prompt, Friendly Service-I placed a request online and received a phone call back the same day. Kyle was friendly and competent. He gladly answered all of my questions and replaced our leaky valve. As we recently moved into our house, he helped me to understand what each valve was for and offered to label them for me. He went the extra mile and I won’t hesitate to use them again for any plumbing needs.
Wes is great! With water pouring out of the wall like a waterfall it was tricky to locate exactly what was wrong. Wes did a thorough inspection, fixed multiple problems, including a burst pipe, and gave us fair and detailed pricing options throughout. Staying as long as was needed he assured us he was going to get it done correctly. Absolutely recommend for any plumbing problem.
Kyle was friendly, knowledgeable and efficient. He explained my options and pricing. After choosing an option, he went to work and got the job done. I highly recommend Southside Plumbing.
Mark provides great service, I have called twice with last minute urgent needs and he has been able to fit me in. He’s very professional and gives a comprehensive explanation of what’s needed to fix my plumbing problems. I highly recommend Southside Plumbing.
Unlike a lot of service providers that are anxious to enter and exit your home as quickly as possible, Mark at Southside Plumbing was methodical and thorough in diagnosing my tankless water heater, making sure to explain everything he was doing and why throughout the process. He even replaced a toilet valve before leaving. I would highly recommend Mark and Southside to anyone who wants a plumber that treats them like a valued customer, rather than one in a list of service calls.
I love this company! They, Trevor and Wes specifically, have done two jobs for me in the past 18 months. The quality of work, communication, personality, cleanliness show that they truly care! These guys are exceptional!
Many thanks to Southside Plumbing who helped us when our dishwasher flooded the main floor and leaked into the basement, setting off all the smoke detectors in the house! The Southside team was able to get us on the schedule the same day. Mark guided me through immediate actions to take until they could arrive. Wesley took care of the repairs, and his professionalism and great communication skills were just what we needed after a harrowing day.