Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Southside Plumbing. Customers appreciate the professionalism, knowledge, and efficiency of the plumbers, as well as their willingness to explain the work and provide options. Many customers have used Southside Plumbing multiple times and recommend them to others. However, there are also some negative reviews, with customers complaining about high prices, unprofessional behavior, and poor communication. It is important to note that the negative reviews are fewer in number compared to the positive ones, and that the overall sentiment is positive.