Plumbing Repair & Installation

16:55 03 Aug 22

I worked for this company for many years and they do great work! They are one of the few companies that truly cares about their workers and customers. Call Southside Plumbing for any Plumbing issues and you won't regret it! Mark and Elizabeth Friesen (Owners and operators) are great people. I wish them the best of luck.

Dylan Hoffman

02:15 13 Jul 22

I had a complex plumbing issue due to structural issues on my property. I shopped multiple plumbing companies for the plumbing issue in the Denver & Jefferson county area and none stood up to the caliber of professionalism, consistency, transparency, execution, competitive pricing, and overall service experience like Southside Plumbing provided.They were already doing me a favor by coming out to my place being on the edge of where they did business and I am greatly appreciative for that. The payment process was smooth and seamless and they were highly focused on providing an exceptional customer experience.THANK YOU! I will only use them for my future plumbing needs.

a girl

14:57 30 Jun 22

Southside Plumbing fixed an issue missed by three other plumbing companies and they did it fast. Their prices were incredibly reasonable, their customer service top notch. These guys are our new plumbers, we couldn't be happier.

Megan Linton

02:18 30 May 22

Since moving into a new home, we’ve unfortunately needed a plumber multiple times in the last year. Fortunately, this company is amazing! Can typically get someone out quickly and at a reasonable price. Honest and good people!

Megan Woloshin

02:13 30 May 22

Since moving into a new home, we’ve unfortunately needed a plumber multiple times in the last year. Fortunately, this company is amazing! Can typically get someone out quickly and at a reasonable price. Honest and good people!

Evan Wilson

15:26 16 May 22

Jenn Garber

16:00 04 Apr 22

I called Southside to get an estimate, and not only did someone come out just a couple of hours later, but the entire job was done by mid-afternoon! Everyone was fantastic to work with, and they went above and beyond! We'll definitely be using them again!

Kristine Lofgren

03:02 31 Mar 22

We have used Southside Plumbing twice now and received exceptional service each time. Response time was awesome even during a super busy time. Not only were our issues all fixed the same day, but the customer service was above and beyond. Each technician was polite and communicated what they were going to be doing as they worked. We will continue to use Southside if any other problems arise and would strongly recommend others do so as well!

Herman Lee

17:59 10 Feb 22

We called a few plumbers on a job to bring the laundry box valves up to code, and Mark from Southside was the first to call me back and with a reasonable price, and they could also schedule me right away. Whereas the other plumbers I called either gave ridiculously high prices and tried to sell me memberships, or they couldn't come in early enough to help. So I'm very glad to find Southside. Chris the master plumber also did a fantastic job replacing the valves, in a timely manner, leaving the work site clean as well. I will definitely recommend them and use them again in the future.

Kristen Lee

23:02 15 Dec 21

Dan Connor

20:25 10 Dec 21

I've had these guys out to my house twice in two weeks, and I can't say enough good things about the work they do. Extremely responsive, professional, and they were happy to educate me about the parts of my house I'm unfamiliar with. I've worked with Trevor and Chris so far and both have been stellar.

Jacqueline Bryant

00:52 23 Nov 21

Brad Marker

20:40 10 Nov 21

Miles and his associate replaced a gas line for me and installed a new shut off valve for the pipe leading to my irrigation system.They were polite, on time and did the jobs quickly and correctly.I will use Southside again.

anthony nusbaum

17:41 17 Oct 21

Doug Day

20:59 28 Jun 21

These people were very Professional. In the middle of a bathroom renovation my hot water heater was not working. They came out to assess the problem. When I explained I was installing new faucets he asked if it as a Delta. It was and he quickly shut of the stops in the rough plumbing and all worked fine. I tried to pay and he refused, just asked me to use them next time I have a need and I definitely will.

Myron Stevenson

13:03 16 Mar 21

Awesome job by Miles McGough from Southside Plumbing who replaced a worn-out pressure reduction valve! Miles was on time, thorough, took time to talk me through his findings and then his recommendations. His install was stellar and done very efficiently. Well done and thank you Miles and Southside Plumbing!

Cale Beasley

01:51 11 Mar 21

I have now had 3 different and outstanding service calls to my business, a small dental office, from Southside Plumbing. I will never consider calling another plumber before calling Southside.One call was for a pre-orchestrated and fairly large job.One call was an urgency for a water leak and was fixed within 24 hours.One call was for an emergency due to a catastrophic pressurized airline leak, and was fixed afterhours within 3 hours of my phone call.I owe these guys big time.

Yulia Lopardina

05:44 02 Mar 21

Prompt diligent service. Mark and his co-pilot were very thorough with our emergency pipe leak situation, provided full explanation of the issue, were very friendly, attentive and willing to fix a major problem the same day. Highly recommend!

Micky Schlagel

03:48 16 Feb 21

We had a pipe burst in our house and they were the only company kind enough to really try and help us right away. Mark came out late at night and did an amazing job, and their prices were more than fair. Thank you Mark and Southside!

Bianca Smith

21:19 11 Feb 21

We have used Southside Plumbing for all our plumbing needs for almost a decade (both in our old home and our new home). We have always had professional, responsive, and high quality repairs or installations. We've had so many types of services performed and they have all been fantastic. Recently we had a leak in our water heater and they came out immediately the next morning to make the repair. We trust all the repairs and costs they perform. Also, I've never had any issue with calling them back if we had questions or something didn't seem to be working properly. Southside Plumbing always made things right. We really appreciate having a plumbing company that we can count on.

James Reamey

19:02 07 Feb 21

Needed 2 saddle valves replaced as one was leaking and the other was stuck in my unfinished basement. Wanted to have the saddle valves replaced with simple quarter-turn, angle ball valves. They were able to come out quickly the next day but this company was SO EXPENSIVE. I needed the work done quickly and they did a good job but I can't believe how much they charged me. This company charges a ton for simple work that was extremely easily accessible. $$$$

Samm James

02:29 04 Feb 21

We needed a new water heater installed in our home and were fortunate enough to find Southside Plumbing. Miles and Kyle helped install the unit. They were on time, professional, courteous and did a thorough job. We needed some additional repairs for our heating system. Trevor helped resolve that issue. He was also professional, explained the process/how our heating system works and fixed the issue. We appreciate all three of their time and expertise. Will definitely be using this business in the future for our plumbing/water heater needs.

Lana Kellams

11:58 19 Jan 21

These guys really know what they're doing! We have a leek under our kitchen sink due to some old plumbing. The appointment set up was fast and easy and they came right out and fixed it even faster!Local company. I highly recommend them.

jen van rensburg

21:22 29 Dec 20

This company is overpriced and their service is underwhelming. They were hired to install a new kitchen faucet and to reinstall two existing bathroom faucets. Onsite I was told the disposal unit was leaking so got that replaced too for $285..sounds high, right? It is very high. I will not use them again and do not recommend them. Their service person was just okay and left the place a mess to boot; they did not disclose their pricing and added $$$$ for small items...very poor customer service. I used them based on a referral but that referral is a year old and I blame myself for not shopping around. I had new quartz counters installed that cost less than the final bill from this plumber. Be forewarned.

Joshua Riehl

04:04 11 Dec 20

Trevor was as particular as I am. He was on time, removed his shoes in the house, was very professional, he installed a smart water shut off valve for us and the install looks incredible. I have used Southside plumbing for my two homes and they have always done a great job. Mark has a great team working for him. Thanks so much and keep up the great work!!

Amy Nieberlein

02:21 24 Nov 20

We recently moved into a house with a hot water heater that had exceeded its life span. This past weekend it died with a flourish of water leaking from the top and bottom. This particular heater is not the type you find at Home Depot. It’s got all this fancy venting. Of course it died on a weekend. We texted Southside on Sunday and included pictures of the old heater with make and model. A few hours later the owner called and said that they could come out in the morning and would be able to install a new one immediately. He also checked with my husband to make sure that we shut off the water and gas to the defunct heater. They arrived early this morning and were extremely efficient and professional. The job was completed and hot water was restored. They did such a good job my husband asked them to install 2 new toilets as well. Again the job was completed quickly and without incident. We recommend this company above all of the larger big box type companies around. They were a pleasure to work with. We will definitely use them for all of our future plumbing needs.Dave and Amy Nieberlein

Katy Thomas

21:51 26 Oct 20

We have used Mark at Southside Plumbing for over 6 years and he always does quality, professional work at a reasonable price. Customer service reps are also friendly and super helpful. Highly recommend!

Matthew Plamp

23:25 14 Oct 20

I highly recommend southside plumbing they were great!

Jeff Porter

19:05 21 Sep 20

Hello....i had a great experience with Southside...being a homeowner without a lot of repair skills or understanding - when im faced with a problem i tend to ignore it or hope it goes away because i dont like buying a service i dont know about. Plumbing problems certainly fit that bill but recently i found Southside through a web search and was very satisfied with the quick response - patience while i stumbled thru a description of my problem and then when i decided to hire them - i had a great experience with the service, price, and quality of the work. Great company and while i hope i dont have to do lots of business with them because that means lots of plumbing problems - i know that if they do arise i will call them first...

Lisa Weston

22:40 13 Aug 20

Southside Plumbing just replaced our old water heater with a new tankless system. They were fast, professional, and very courteous. They arrived when they said they would. Finished and cleaned the area like pros. Everything was perfect! We couldn’t be happier with their work. I highly recommend Southside Plumbing for any of your plumbing needs.

Jake W

16:34 13 Aug 20

Overall, I was disappointed with work performed on two bathrooms currently under construction. In one bathroom, they punched holes through the back of the drywall and left it to us to mud and fix them. In the second bathroom, they installed the wrong valve, which they found in a hardware box for a tub. That left us two options: Either rip out the wall or buy new shower hardware to match the valve.The rest of the work performed was done to satisfaction. The guys were very courteous and professional. I just expected a bit more given the rather high price point.

Ron Reed

23:58 01 May 20

We have been customers of Southside for many years. Mark has helped us out of tight spots and made repairs, installed water heaters, garbage disposals and fixed many leaks in pipes.But recently I have called Mark-to repair leaky pipes and he has never responded to my calls. I understand he may be busy or tied up with Covid 19 issuesbut I would expect a call back.Won’t call again

Lynette Kramer

03:57 25 Feb 20

Great overall experience. Mark was very professional and prompt. Appreciate having someone we can trust.

K Q

00:30 13 Dec 19

We called Mark after a long and valiant attempt at a DIY installation of a replacement hot water heater with a new expansion tank. Got stymied by a bird's nest of uncooperatively shaped piping above it. Mark responded very quickly and had it all assessed, priced, and then streamlined, connected, tightened, tested, and tidied up in great time. He used as many as our pre-purchased items and new parts as he was comfortable with and furnished the rest. Gave us a great $$-saving tip on hauling the old heater to the scrap metal place in town. Fantastic dry sense of humor, too. Up from the basement floated his voice telling my husband: "Yes, you can help hold the tools, but as soon as you tell me how to do it, I'll hand YOU the tools and YOU're gonna do it." LOLOLOL And they got along great! Obviously, it was not Mark's first rodeo! We would recommend him and will definitely be calling Southside again whenever we need plumbing assistance in the future! Thank you, Mark!

angie magatagan

23:14 12 Dec 19

Today I called about my aging water heater because it was making poor choices of when to produce enough hot water. Within less than 2 hours of my initial call, I had a reasonable quote and same day service commitment. At promptly when I was told someone would be here, Miles and Kyle showed up at my door. They were in branded shirts so I knew who they were right away. Professional, polite, responsible, and reliable. This team did a great job upgrading our water heater and brought our home back to code. So happy with Southside Plumbing...won't trust ANYONE else!!

Frank Matheus

00:44 20 Nov 19

I've been blessed to find an honest plumbing company who thrives for customer service excellence. Southside Plumbing (Mark) came to our home about a year ago to work on our Water Heater. What a true professional and kind individual. Today Southside Plumbing (Miles) came and replaced an old Kitchen Faucet with a new one. Once again, what a true professional and kind individual. If you are looking for an honest plumbing company who really cares about customer service & customer satisfaction, I highly recommend that you choose Southside Plumbing. Thank you so much for your great work.

Sheri Carpenter

15:40 02 Aug 19

Fair pricing, quality work, usually on time with scheduled services.

Scott Steiss

17:25 17 Jul 19

You can trust Southside Plumbing to get the job done right, the first time. We had a situation that required a plumber immediately during demo, Mark adjusted his schedule and arrived quickly with a team of workers to cap and prep valves and waste lines before cabinet installation. His follow-up trip to trim out fixtures went as scheduled. No extra charges. Excellent communication. A+ experience.

Patsy Duke

14:26 09 Feb 19

Mark was here in 2 hours when we smelled gas coming from our stove. Prior to him, we had an appliance company "think" they fixed it, but the gas smell came back. Mark spent an hour looking at all possibilities and found the gas leak. Very reasonably priced based on other quotes we received over the phone. We will use him anytime we need a plumber! So glad we found Southside Plumbing!

Sarah Karas

03:57 07 Feb 19

We have had a lot of work done on our home lately and Southside plumbing was the only company who respected me, respected my home, was polite and efficient, and had a comparable price but superior service. They recently installed a tankless hot water heater for usus a did a great job installing it within the time quoted. Everyone was pleasant to interact with and I felt like they cared about my home and doing a good job. It's been a couple weeks and so far everything has been working great, no complaints.

Gary J

22:35 18 Nov 18

Mark has been a godsend for me. He has saved in 2 consecutive emergency flooding situations. His work is amazing, he is very friendly and professional/Honest and the work speaks for itself. He has also done many other plumbing related things for my large home. I would highly recommend him.

William Davis

19:50 16 Oct 18

I called on Monday about a leaking water heater. By early Tuesday afternoon Southside Plumbing had it replaced. Mark was great to work with, and his installers were friendly and proficient. The price was roughly 20% less than other companies that I contacted. All in all, a very positive experience.

Jeff Kelley

21:50 27 Jun 18

Mark is definitely a plumber I would recommend! He is professional, on time, fair price, and does quality work.

Todd Stans

15:41 15 May 18

I have used them for years on my personal and rental properties. I stick with them based on the integrity of their service recommendations. They give me what I need and let me save where I can.

Kara Lewis

20:37 14 May 18

Southside Plumbing is extremely reliable, professional and affordable. We have used Southside for something as small as fixing a busted spicket to as large as replacing our water heater. The work is always done right, in a timely manner, and at a fair price. We highly recommend Southside Plumbing!

Zach Coffee

15:57 14 May 18

He walked in on me changing. After I made an initial review he did call to apologize. Still not acceptable that it happened but his apology was sincere and appreciated

Amanda Brascia

15:53 14 May 18

Quick, reasonably priced and honest. Great mom and pop shop with excellent service.

John H

20:57 26 Apr 18

Late for an appointment without an apology. Amature quality work at $250 per hour labor charge for a small job. Is this a reasonable profit as we call it?. "Just slap the thing in and run" is my impression. Fortunately the repair works for a second star.

13:40 17 Apr 18

15:00 12 Oct 17

01:40 12 Oct 17

17:48 13 Sep 17

We just had to have our pressure regulator valve replaced and they were able to get us in the very next day! Their prices are very reasonable! Mark, was wonderful to deal with on the phone, and Miles, the technician who came out was just as great! I highly recommend them for all of your plumbing needs!

Bill Barker

17:50 19 Aug 17

Mark came right over when we discovered our water heater was leaking. Mark worked into the evening on a Friday to remove and replace the unit so that we would have hot water for the weekend. Great experience.

Lainey Garraty

18:03 15 Aug 17

I had a water tank leak, and got answering machines at the first 2 places I called. Then I called Southside. They answered and I spoke to Mark, who said he could arrive in 2 hours. He was on time, professional, explained the situation thoroughly, and offered options to save money. He proceeded with the repair immediately. He even brought a small broom and dustpan and cleaned up the rust that dropped off the tank when he moved it.The other 2 places had not even returned my call before he was finished. I will call Southside for any future plumbing needs....

Levi Me

17:36 06 Aug 17

Used these guys a few months back and thought they were expensive. They charged double the cost of a toilet for installation but they did good work so I let it go. But charging almost 500 for a toilet install. I guess they feel 15 minutes of work is worth that much?? Toilets are not complicated... They actually did quite a bit of work for us that day though and they did good. We decided to use them again and called them a month ago. That's where it went south... Mark answered the phone and when they hear what was needed they say they will call back. Never got a call back. I had to call several times over 2 weeks to finally get them to come out for a quote. They came out and went over the project and said they would contact us within 3 days with the quote. No reply. They stopped answering the phone number. I called from my other phone a week later and they answered right away. I asked what the problem was, did they not want to do the work? I asked for honesty, if they didn't want the work we can call someone else but we are return customers and assumed they appreciate return business?? I get cut off at every other word with "yeah yeah yeah" and "we have nothing against you and the work" then more "ok ok ok" as I'm trying to talk. Extremely rude and unprofessional behavior. The call ends with "I will call you back in 45 minutes." I am writing this review a week later with no call back, no quote and no respect... I needed work done within a time frame as I was having items delivered later in the month. Southside proved how disrespectful and ungrateful they are. Maybe they're busy but that's all they had to say, instead they strung me along for a month as a return customer and completely wasted my time. I would never recommend these guys. All for one and that one is Southside... Horrible work ethics...

Cherub

17:33 06 Aug 17

Jenny Neese

23:19 20 Mar 17

Best family owned company EVER! Very knowledgeable, quick and reliable! Very professional and go over the top! I just can't say enough great things about this awesome company!

Botanical Amy

22:07 19 Sep 16

Mark caught a different plumbing issue while working on a drain that could have caused catastrophic issues down the road. He was able to simply and quickly fix the problem and for a very reasonable cost. So thankful for his skilled service and attention to detail. Southside Plumbing is also prompt at returning phone calls and easy to schedule, which has not been true of any other plumber I have tried to work with.

Cathy Harris

18:28 31 Dec 14

Mark was professional and timely. Advised me of what I needed (or didn't need), and followed through with installing a shut off valve in the time he said he would. Reliability and professionalism? It doesn't get better than that!

Sarah Valley

22:41 06 Oct 14

Thanks to Mark for coming out same day to replace the leaky expansion tank on my water heater!! He was friendly, professional, and charged me a very fair price for the service. I had called multiple other companies for estimates and Mark's price beat them by a long shot! I will not hesitate to call Mark again for any of our plumbing needs or to refer him to any friends or family needing a plumber.

you are absolutely correct W

16:45 16 Dec 13

Mrark installed a pressure reducing valve. After paying him, I turned on the water and no water. I went downstairs and turned on the water. Water pressure was very low. I called Mark two times and left a message about the low water pressure. He never returned my calls.I called Brothers plumbing and they adjusted the pressure and now the water pressure is good.I will never use Southside Plumbing and will not recommend them.

John Gibbons

20:56 09 Apr 12

Southside Plumbing did a great job on short notice for my home. Mark was able to quickly diagnose and fix the problems, a trustworthy and knowledgable professional. Will definitely use Southside Plumbing services again! Highly recommend!