I had a water leak in my basement and needed emergency plumbing services on a Sunday. Southside Plumbing was very responsive and dispatched Trevor to repair the leak. He was awesome, showing up on time, clearly communicating the work to be done, and completing it in a quick and professional manner. He even took time to show me where my water shut-off is located in my front yard and to go into my crawl space to assess the amount of water a restoration company will need to address. I couldn't be happier, and give Southside Plumbing my highest recommendation!
Fix my toilet and leak. You can tell he knows plumbing and homes well. Didn’t have to ask where the water line was which is something small - but I appreciated.
Excellent experience with Chris today- just wow. I wasn’t sure what to expect, as it was my first time calling a plumber as a new-ish homeowner, but Chris was extremely informative, and truly had my household’s best interest in mind. I cannot stress enough how much I appreciated him making sure everything he told me was comprehensive. I’ll call this company for literally any and all of my plumbing needs moving forward. Also, honorable mention goes out to Heather in the office for being so kind and sending Chris out same day. Awesome company with lots of integrity. Don’t think twice about trusting them with your needs.
Mark and Southside plumbing were amazing. We had a complete failure of an under the house sewer line. Mark’s team was great, professional and courteous. We had a few bids, and Southside was able to come up with a better solution that helped us save money. Highly recommend Southside and would use them again.
I've used them several times (most recently, a frozen pipe, and an elective installation of a water line in the basement) and they are professional and helpful. Kyle and Trevor have been great to work with personally (good communication throughout, helpful education) and they collaborated well with other contractors involved in the water line project. I trust them and appreciate their work.
Trevor and the team at Southside plumbing were great to work with. He was able to repair a burst pipe within a few hours of the incident happening and they also gave me all my options for repairing some bad plumbing. Trevor went over pricing beforehand to make sure I was okay with everything and was even willing to help work with my insurance. Can't thank Southside enough for the help!
I highly recommend Southside Plumbing. Their office staff follows up on questions, and the Technician they sent out was a real Plumber who served an Apprenticeship in order to earn his Journeyman status. The work was done timely and the price was as quoted, no surprises.
I was very happy with everything Chris (Southside) did. I would say he was the most efficient contractor I’ve ever used. Chris was straight forward about all my options and we discussed the pros and cons and cost of each one before moving ahead. I have other work I need done in my home am I will not hesitate to ask for Chris at Southside plumbing.
Came out to the house on a Saturday. Diagnosed the problem with our tankless water heater. Mark was very knowledgeable and patient with me as we discussed the options for going forward.
Mike was fantastic - friendly and professional. He clearly explained what the problem was and the potential solutions. The work he did was excellent and he cleaned up well after he was done.
This guy had a pleasant personality. He is a truly competent master plumber. He is now our of a plumber for our next job. Could not have been any better!
Plumber did a good job completing what we requested but we thought we were grossly overcharged. Be sure they are transparent about the $ on the phone, not when plumber arrives at your home.
Michael was engaging, courteous, well informed, and very professional. Presented options noting both pros and cons without pushing any work beyond what we wanted. We’ll ask for him next time!
Definitely a 5 star experience! Mark and Mike did an excellent job of explaining the work they were doing. Since we are getting ready to put our house on the market, Mark did a courtesy whole house inspection of our plumbing systems, with his recommendations for the few updates and repairs needed. These are readily visible items that are nice to see on a 20 year old house. Southside has done occasional work for us over many years, and we’ve always been very satisfied with their work!
Southside sent Michael to my home less than 2 hours after I called. Michael was wonderful. He explained everything thoroughly and did excellent work. I will absolutely use Southside in the future and have already them to my friends.
Trevor Tuggle from Southside Plumbing, was very professional and took stock of the water heater situation at our home. He provided cost estimates and completed the job within an hour. We greatly appreciate his service, work ethics and clear communication of the resolution steps. I have recommended services of Southside Plumbing, to all my friends and family. They have witnessed the same professionalism.
Michael Y. completed the job (spigot replacement) in a timely and professional manner and thoroughly explained everything involved. Besides being an excellent communicator, he is a very pleasant person, and that always makes parting with your money easier to take.
Very pleased with the services provided today by Kyle Taylor and Gabriel Darden from Southside Plumbing. They arrived as scheduled the day following me contacting Southside. This was the first time Southside provided services to us. A kitchen drain cleaning was needed along with a new disposal installation (pre purchased). Both individuals were knowledgeable, friendly and willingly answered numerous questions. The project was completed timely and in an excellent workman like manner. We could not have been more pleased. My wife and I both highly recommend Southside Plumbing and their excellent staff members.
Michael was very knowledgeable, skilled, and efficient in identifying and repairing my two issues. He also answered my many questions and was so helpful in helping me understand potential issues down the road in my new home. An A+ experience all around!
It was very nice having Mike working in our home he thoroughly explained what work needed to be done and the cost involved Thank you for the quick and efficient responce
I just bought my first home and was unsure where to look. After doing some thoughtful research, I found Southside Plumbing. They were quick to respond and got me on their schedule the next day. Mike was early, efficient, and explained everything to me in great detail. He did a fantastic job making this stressful situation a bit easier. I highly recommend using Southside Plumbing!
Trevor was out here yesterday for a number of plumbing “problems.” He is obviously quite knowledgeable and was able to quickly analyze the “issues” and explain to me what needed to be done. I was able to approve the estimate before he started the work. He is extremely personable and a pleasure to work with. The work was completed in a very timely fashion and we are “good to go!” I strongly recommend Trevor and Southside Plumbing!!
Chris came out when scheduled and was very knowledgeable and professional. He took care of everything that needed to be done and when I had a remaining issue, came back out the following day and helped to resolve it. I appreciate Chris and Southside and would happily endorse them to others.